WARNING: This product contains nicotine. Nicotine is an addictive chemical.
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Buying online

Buying nicotine pouches online: what to expect

Nicotine pouches may only be sold to adults 21 and over, so expect an age check before your order ships and an adult signature on delivery. At PouchSelect, retail orders are paid by Interac e-Transfer after you check out, and the order ships once the payment arrives. Eligible states and delivery times are in our shipping policy.

Updated

Who can buy nicotine pouches online?

Only adults 21 and over. The federal minimum age for all tobacco products is 21, and FDA says it is unlawful to sell "a tobacco product containing nicotine from any source, including non-tobacco nicotine" to anyone under 21.

PouchSelect sells only to adults 21 and over in states where we ship: [eligible states].

How does age verification work at checkout?

We check your name, date of birth and delivery address with [verification provider] before payment completes. If they cannot be matched, you will be asked for a photo ID. Orders that fail age verification may be cancelled.

Full details are in our age verification policy.

Why does someone have to sign for the delivery?

Because the age check continues at the door: an adult has to sign for the package. That is also why deliveries need a street address where an adult can sign, and we don't ship to PO boxes. [Adult signature on delivery policy.]

See the shipping policy for carriers and what happens if no one 21+ is home.

How do you pay with Interac e-Transfer?

  1. Place your order at checkout.
  2. Send an Interac e-Transfer to [[email protected]] with your order number in the message.
  3. Send it within [X hours] of ordering. Unpaid orders are cancelled after that.
  4. Your order ships once the payment arrives.

Trade accounts pay differently: by wire transfer against an emailed invoice. See the payment policy.

How long does shipping take, and where do you ship?

Orders ship in [X business days] and arrive in [X–Y days]. We ship to [list of eligible states], and checkout confirms eligibility from your delivery address. Shipping costs: [rates, free shipping threshold].

What if something is wrong with your order?

All sales are final. If a parcel arrives damaged or wrong, contact us within 7 days with your order number and photos. See the shipping policy.

What should you check before you buy?

WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Frequently asked questions

Do I have to be 21 to buy nicotine pouches online?

Yes. Federal law sets 21 as the minimum age for every tobacco product, and PouchSelect verifies every buyer before an order ships.

Can I ship nicotine pouches to a PO box?

No. Deliveries need a street address where an adult can sign.

When does my order ship?

Once your Interac e-Transfer arrives. Retail orders then ship in [X business days].

What happens if I don't send the e-Transfer in time?

The order is cancelled. Send the e-Transfer within [X hours] of ordering, with your order number in the message.

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